Ever wondered why a lot of companies have dwindling human customer service numbers?

2019-10-24

Ever wondered why a lot of companies have dwindling human customer service representation as if there is no competition? Your guess is as good as ours. Surely the bigger and better companies have more resource at adding & attracting more customers than others even when they offer the same service? Looking at the tons of companies in the UK, do you still wonder why a lot of them are making it big as if there is no competition? Your guess is as good as mine.

But figures have been released by several watchdogs showing how consumers have been frustrated by dismissive, unfair, and unacceptable customer helpline representatives. Believe it or not customer service has been going on for centuries. One of the earliest recorded complaints was lodged in 1750 B.C. by a Babylonian citizen demanding a refund from a jewellery merchant who sold him copper ingots of inferior quality. The unsatisfied customer asked for an entreaty that was engraved into a tablet. This complaint would not be out of place in one of today's online product reviews. In today's world, social media and other types of review platforms are beginning to radically reshape the customer service approach, they give consumers a powerful voice and can hold customers with substandard services accountable and make themselves heard.

Believe it or not, There was a time when companies actually welcomed hordes of phone calls from customers. Now many companies go to extraordinary lengths to avoid calls, counting on the fact that orders will continue to flow and support issues be handled online.

At the end of the day the reason of course is money. A person picking up the phone will expect to get paid for it.

You should not have to tire yourself out to find the number, It should be right there on the header of home page. This is why Customer Service HelplinesLike icontact Number help people find the number without searching high and low.

The Amazon customer service number is one of the most searched numbers in the UK and its understandable why. This landmark e-commerce company does not want you to call, but it does not mind calling you. You can find any customer service phone number, if you navigate thoughtfully.